Provision of Service Regulations

Name: Crest Windows & Conservatories

Legal form: A limited company registered in London and incorporated in the UK.

Service: Replacement windows and conservatories.

Registered office and postal address: 4 Spur Road, Corsham, Hampshire, PO6 3EB

Telephone: 01489 787148 / 023 92637312

Fax: 01489 6922454

Email: crest1@btinternet.com

Public registers: Details about the limited company's registrations can be viewed at www.companieshouse.gov.uk under reference 4410387

Regulating body: FENSA no 16156

General terms and conditions: Our standard terms and conditions are provided at the start of any contract of works.

Applicable law: Unless otherwise agreed, English law, with the English courts, having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.

Work Guarantees: All works guarantees for 10 years from dates of completion, this covers parts and labour, please see our full guarantee document for further information.

Complaints: can be made by contacting Gerry Willams at the address below.


Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/ 

FENSA also operates a complaints procedure and you can access this by visiting www.fensa.org.uk or calling 02076453700